Dear customer Brkj5588 , to ensure the safety and rights of your purchase of digital game recharge cards, the following are the delivery procedures, security tips, and problem-solving methods:

I. Delivery Mode: Instant Delivery for Digital Versions

Our store only provides digital recharge card delivery service. Through automatic system processing and dual-channel delivery, we ensure that you receive the recharge code quickly and securely after payment, without worrying about the risks of transporting physical cards.

II. Detailed Explanation of Safe Delivery Process

Payment security verification: After you complete the online payment, the system will initiate a multi-factor verification mechanism (including payment information matching and order compliance check), which usually completes the verification within a few minutes to avoid the risk of abnormal orders.

Secure code allocation: After successful verification, the system randomly assigns a unique recharge code from the encrypted card pool. This code is bound to your order information and can only be obtained through your account and registered email address to prevent the code from being illegally intercepted.

Dual security delivery

Order Details Page (Account Exclusive): After successful payment, only you can view the [Order Details Page] after logging into your account. In the "Recharge Code" module, you need to manually copy the code (the page does not support automatic saving, to prevent others from directly obtaining it after logging in). It is recommended that you use it in a secure environment or save it in encryption immediately after copying it.

Registered Email (Identity Binding): A confirmation email containing the recharge code will be sent to the email address you bound during registration. The email content is encrypted and marked with the " Brkj5588 Official Order" label. You can distinguish phishing emails through email security verification.

III. Timeliness and Anomaly Handling

Normal timeframe: Obtain the code through the above channels within 5 minutes. If you cannot find it on the order page after 10 minutes, please check your email first.

Outage Time Expectations: In case of system maintenance or high-concurrency orders, delivery will be completed within a maximum of 30 minutes. If you have not received your order after 30 minutes, please check immediately (refresh the order page, check your email's spam folder). If the problem persists, please contact customer service to avoid any disruption to your service plan due to delays.

IV. Core Security Guidelines

Regional Compliance Check: Recharge cards from different regions can only be used with game accounts in the corresponding regions (e.g., US region cards cannot be used with European region accounts). Please confirm the supported regions on the product details page before purchasing, or contact customer service for assistance. Our store is not responsible for recharge failures caused by incorrect region selection.

Code confidentiality: The recharge code is a one-time use voucher, and the order is considered complete upon delivery. Please do not disclose the code to others (including unofficial personnel claiming to be "customer service"; official customer service will never ask for your recharge code). If the code is used due to personal disclosure, our store cannot provide reissue or refund services.

Fraud Prevention Tips: The official website only sends recharge codes through the "Order Details Page" and the registered email address. It will not send links or codes via SMS or third-party social media (such as WeChat or QQ). Please do not click on unknown links to avoid loss of account and property security.

V. Answers to Frequently Asked Safety Questions

Q1: I received multiple emails with "recharge codes" in my inbox. How can I identify the official emails?

A1: Official emails will be sent by “ Brkj5588 Official Customer Service”, and the email subject will be in the format of “[ Brkj5588 ] Your Order XXX (Order Number) Recharge Code”. The email will also include your order information (purchase time, coupon type). Unofficial emails usually do not contain order information or ask you to click on unfamiliar links. Please do not trust such emails.

Q2: What security advice do you have for preventing recharge codes from being leaked during the copying process?

A2: We recommend that you operate on your personal device (not a public computer or someone else's mobile phone). When copying the code, close any unrelated background software (especially remote control or screen sharing software). After copying, immediately paste it into the game recharge page to complete the use, and avoid saving the code for a long time.

VI. Official Customer Service Support

If you encounter any issues such as not receiving the code, code errors, or suspected fraud, please contact us through the following official channels:

Customer service email: xinyibanrui@outlook.com (Please indicate "Order XXX + Delivery Issue" in the email subject for quick processing);

Online customer service: (+86) 13004946111 (Online only during service hours, Monday to Friday 9:00-18:00).

Produced by: Xinyi Banrui Technology Co., Ltd.